Rae

Privacy Policy

Last updated: 2026-06-10

This policy explains what Rae — the Telegram bot, the Rae Mini App, and this website — collects, how it's used, and the choices you have. The short version: we collect what's needed to tutor you well, we don't run ads, and we don't sell your data.

1. What we collect

• Telegram basics — your numeric Telegram ID and display name (we never see your phone number or password).
• What you send Rae — your questions and chats, and any photos, files or voice notes you share for help.
• Learning data we derive — the topics you study, mastery estimates, flashcards, notes, quiz results and streaks that power Progress.
• Service data — usage metering (to enforce plan allowances), your timezone (for reminders), language/device basics, and how you arrived (e.g. which landing-page button you clicked).
• Billing status — your plan and subscription state from Stripe. Card details go directly to Stripe; we never receive or store them.

2. How we use it

To provide and personalise tutoring (remembering what you've studied and where you struggle), build your flashcards, notes and study plans, schedule reviews and reminders, enforce fair usage limits, process subscriptions, keep the service safe from abuse, and improve answer quality. We do not sell or rent your personal data, and there is no advertising.

3. Who processes it

Rae runs on a small set of service providers, each receiving only what their job needs:

• AI providers — your messages and attachments are processed by Anthropic (Claude) to generate answers, and OpenAI for voice transcription and search embeddings.
• Telegram — the messaging platform Rae lives in.
• Stripe — payments and subscriptions.
• Hosting — Railway (backend), Supabase (database), Cloudflare (web, security and file storage).

4. Retention and deletion

Your chats, notes, flashcards and progress are kept while you use Rae so it can keep tutoring you with context. You can delete individual notes, topics and questions in the App. To delete your data entirely, message @MeetRaeBot or use the feedback box in Settings and ask — we'll confirm when it's done.

5. Children

Rae is built to keep content age-appropriate for students. If you are below the age at which you can consent to data processing in your country, use Rae only with a parent or guardian's permission.

6. Security

Traffic is encrypted in transit, access to production systems is restricted and authenticated, and payment details never touch our servers. No system is perfectly secure, but we keep the surface small and patched.

7. Changes and contact

We may update this policy as the product evolves; the date above always reflects the current version. Questions or requests? Message @MeetRaeBot or use the feedback box in the App's Settings.